Terms & Conditions

Welcome to the Mendi website, operated by Mendi. By accessing or using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply. If you do not agree with any of these terms, please do not use our website.

Important Notice:
Mendi operates solely as a contract manufacturer. We manufacture products on behalf of third parties and do not market, sell, or distribute products directly to consumers. All product information provided is for informational purposes only and does not constitute an offer for sale.

1. Product Information

  • The information provided about products we manufacture is for general informational purposes only and should not be considered medical advice. Always consult a healthcare professional before using any dietary supplements.

  • We strive to provide accurate and up-to-date information; however, we do not warrant that product descriptions, specifications, or other content on our website are accurate, complete, reliable, current, or error-free.

2. Ordering and Payment

  • Mendi does not sell products directly to consumers through this website.

  • All manufacturing orders are subject to separate commercial agreements between Mendi and our clients (the brand owners).

  • Payment terms and conditions are governed by those individual contracts.

3. Shipping and Delivery

  • Shipping terms apply solely to deliveries between Mendi and our business clients.

  • Mendi is not responsible for end-customer delivery issues or any subsequent distribution once products are transferred to our clients.

4. Returns and Refunds

  • Mendi does not process consumer returns or refunds.

  • Any returns, complaints, or refund requests must be addressed directly to the brand owner or retailer from whom the customer purchased the product.

5. Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is the property of Mendi and is protected by United Kingdom and international copyright laws.

  • You may not reproduce, modify, distribute, transmit, display, publish, or create derivative works from any content on our website without prior written consent.

6. Privacy and Data Protection

  • We collect and process personal data in accordance with our Privacy Policy, incorporated into these Terms and Conditions.

  • By using our website, you acknowledge and consent to the collection and processing of your personal data as described in our Privacy Policy.

7. User Comments, Feedback, and Submissions

  • If you submit comments, feedback, or other materials to us, you agree that we may use, edit, publish, or distribute them without restriction or compensation to you.

  • You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or obscene material.

8. Limitation of Liability

  • To the fullest extent permitted by law, Mendi shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website.

  • We are not responsible for the safety, efficacy, regulatory compliance, or marketing of any products sold by third parties.

9. Governing Law and Jurisdiction

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

  • Any legal action or proceeding arising out of or in connection with these Terms and Conditions shall be brought exclusively in the courts of England and Wales.

10. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting.

  • It is your responsibility to review these Terms periodically. Continued use of the website constitutes acceptance of any changes.

Contact:
If you have any questions or concerns, please contact us at hi@getmendi.com.

Last updated: 2025